JBOOKING · Nairobi, Kenya · Typically replies within 2 hours on business days
Whether you're a vendor looking to join the platform, a customer with an order issue, or a business partner, we respond to every message. WhatsApp is the fastest way to reach us.
For detailed enquiries, refund requests, and partnership proposals
Also the contact for our Data Protection Officer — for data access, correction, or deletion requests under the Kenya Data Protection Act 2019.
Business Address
JBOOKING
Nairobi, Kenya
hello@jbooking.co.ke
JBOOKING is a digital platform — we do not operate a physical walk-in office. All support is handled via WhatsApp, phone, and email.
Mon–Sat, 8am–8pm EAT
Usually within 2 hours
Business days only
Within 4 hours
Refund requests
M-Pesa reversal within 24 hours
Within 4 hours (response)
Vendor onboarding
Call or WhatsApp to get started
Same-day walkthrough